Errorhandlinganddiagnostics
5 Errorhandlinganddiagnostics
5.1 Faults
PleasealsorefertotheSafetyinstructionssection.
Possiblefaultsandtheircorrection
Fault Cause Measures
nofunctionaftertheEmbeddedPC
hasbeenswitchedon
nopowersupplyfortheEmbedded
PC
othercauses
1.Checkfuse
2.Measurevoltageatconnection,
checkplugwiringCallBeckhoff
support
EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto
switchingoffwhilesoftwareisrun
ning),incorrectsetup,othercauses
ChecksetupCallBeckhoffsupport
Computerboots,softwarestarts,
butcontroldoesnotoperatecor
rectly
Causeofthefaultiseitherinthe
softwareorinpartsoftheplantout
sidetheEmbeddedPC
Callthemanufacturerofthema
chineorthesoftware.
CFcardaccesserror FaultyCFastcard,faultyCFastslot UseadifferentCFastcardtocheck
theCFastslotCallBeckhoffsup
port
EmbeddedPConlyworkspartially
ortemporarily
Defectivecomponentsinthe
EmbeddedPC
CallBeckhoffsupport
PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:
1. PrecisedeviceID:CXxxxxxxxx
2. Serialnumber
3. Hardwareversion
4. Anyinterfaces(N030,N031,B110,...)
5. TwinCATversionused
6. Anycomponents/softwareused
Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour
regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.
CX25000031 23Version1.1
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