Errorhandlinganddiagnostics
5.2 Faults
PleasealsorefertotheSafetyinstructionssection.
Possiblefaultsandtheircorrection
Fault Cause Measures
nofunctionaftertheEmbeddedPC
hasbeenswitchedon
nopowersupplyfortheEmbedded
PC
othercauses
1.Checkthefuse
2.Measurevoltageatconnection,
checkplugwiring,callBeckhoff
support
EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto
switchingoffwhilesoftwareis
running),incorrectsetup,other
causes
ChecksetupCallBeckhoffSupport
Computerboots,softwarestarts,
butcontroldoesnotoperate
correctly
Causeofthefaultiseitherinthe
softwareorinpartsoftheplant
outsidetheEmbeddedPC
Callthemanufacturerofthe
machineorthesoftware.
CFcardaccesserror FaultyCFastcard,faultyCFastslot UseadifferentCFastcardtocheck
theCFastslotCallBeckhoff
Support
EmbeddedPConlyworkspartially
ortemporarily
Defectivecomponentsinthe
EmbeddedPC
CallBeckhoffsupport
PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:
1. PrecisedeviceID:CXxxxxxxxx
2. Serialnumber
3. Hardwareversion
4. Anyinterfaces(N030,N031,B110,...)
5. TwinCATversionused
6. Anycomponents/softwareused
Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour
regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.
CX2020,CX2030,CX204042 Version1.2
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